Return & Exchange Policy
Last updated: 31 October 2026
Our policy
- All sales are final. We do not accept returns and we do not give cash refunds.
- We do not exchange products after the day of delivery.
Same-day exchange (on request)
If you need a different product, you may request an exchange on the same day the product is delivered. Same-day exchange is possible only when:
- You contact us on WhatsApp 0300-9220116 on the day of delivery, before the end of business hours.
- The product is unused and not installed, in its original sealed/complete packing with all accessories, manuals and the invoice.
- The replacement is available in stock. Any price difference must be paid at the time of exchange.
Every same-day exchange request is subject to approval by Bahria Electronics. Products returned without contacting us first will not be accepted.
Damaged on arrival
- Please check the product in front of our delivery staff. If it arrives physically damaged, inform us the same day on WhatsApp with photos or a short video so we can resolve it.
Warranty
- Faults that appear after delivery are covered by the brand's official warranty (where provided by the brand), handled through the brand's authorised service centre. We will help you register the complaint.
Bahria Electronics may update this policy at any time. The version published on this page applies to all orders placed after the update.